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Beverages and snacks are available from 8am-noon and 12:45pm-4pm in the vendor area Wednesday & 8am-noon and 12:45pm-3pm Thursday.
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Shannon Phillips
Radford University
Director, Technology Support Services
Roanoke, Virginia Area
My Speakers Sessions
Thursday
, March 14
3:00pm EDT
The Ticket Triage Team: A Practical Approach to Improving the ITSM System
Madison
Shannon Phillips
Timezone
ACCS2019
America/New York
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ACCS2019
Mar 12
-
15, 2019
Tuesday
, March 12
Wednesday
, March 13
Thursday
, March 14
Friday
, March 15
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Renaissance Portsmouth-Norfolk Waterfront Hotel
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Admiral
Ampitheater
Auditorium
Holley I/II
Holley III
Holley IV
Holley V/VI
Holley VII
Jefferson
Lee
Madison
Monroe
Portsmouth I - IV
Portsmouth V - VIII
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Second Floor Foyer
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ACCS Event
Classroom Technology
Client Services/Service Desk
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Identity/Access Management
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IT Service Management
IT Service Managment
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Security
Security Identity/Access Management
SIG
User Experience
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Peter C. Glanville
Teresa Snavely
Joyce Landreth
Benjamin Carnevale
William White
Will Conn
Zane Phipps
Sam Keeler
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