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Beverages and snacks are available from 8am-noon and 12:45pm-4pm in the vendor area Wednesday & 8am-noon and 12:45pm-3pm Thursday.
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Shannon Phillips
Radford University
Director, Technology Support Services
Roanoke, Virginia Area
Wednesday
, March 13
8:00am EDT
Full Breakfast Buffet
Portsmouth I - IV
9:00am EDT
Stacking the Odds: Getting Students Involved in Your IT Organization
Madison
Sam Kennedy • Ryan Neilson • Scottie Wylie
10:15am EDT
Keynote: The 7 Habits of Highly Effective People & Leaders
Portsmouth I - IV
Gary Case
11:30am EDT
ITSM SIG
Holley I/II
Thomas Mattauch
12:30pm EDT
Lunch [Desserts in Vendor Area]
Portsmouth I - IV
1:30pm EDT
DEI Panel Part 2
Holley IV
Rachel Crockett • Claire Gilbert • Joyce Landreth
3:00pm EDT
Knowledge Base SIG
Holley I/II
Jimmy Buckingham
5:30pm EDT
Blast-off BBQ Sponsored by Dell
Second Floor Foyer
Thursday
, March 14
8:00am EDT
Full Breakfast Buffet
Portsmouth I - IV
9:00am EDT
The Benefits of an Incremental ITSM Implementation
Ampitheater
Drew Davis • Michael Mehling
10:15am EDT
Keynote: Don't Just Survive…Thrive
Portsmouth I - IV
Arnold Sanow
11:30am EDT
A New Approach to Digital Education & VMWare's Digital Backpack
Holley V/VI
Brice Layton • Chris Reed
12:30pm EDT
Lunch [Desserts in Vendor Area]
Portsmouth I - IV
1:30pm EDT
Improving student engagement and performance using Automated attendance tracking
Ampitheater
Ashraf Amrou • Todd Dergenski • Karthik Navuluri
3:00pm EDT
The Ticket Triage Team: A Practical Approach to Improving the ITSM System
Madison
Shannon Phillips
5:30pm EDT
Casino Night Sponsored by ACCS, NetApp and Fujitsu
Portsmouth I - IV
Friday
, March 15
8:00am EDT
Full Breakfast Buffet
Portsmouth I - IV
9:00am EDT
IT Governance & Portfolio Management
Jefferson
Sean Mays
10:15am EDT
Software Licensing SIG
Holley I/II
Drew Davis
11:30am EDT
If your employees are wishing to be abducted by aliens, get lost at sea, or anything else to get away from the service desk, data can help make your office a happier place.
Madison
Jennifer Gay • Ian Heflin
12:30pm EDT
Lunch
Portsmouth I - IV
Timezone
ACCS2019
America/New York
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ACCS2019
Mar 12
-
15, 2019
Tuesday
, March 12
Wednesday
, March 13
Thursday
, March 14
Friday
, March 15
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Renaissance Portsmouth-Norfolk Waterfront Hotel
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Admiral
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Holley I/II
Holley III
Holley IV
Holley V/VI
Holley VII
Jefferson
Lee
Madison
Monroe
Portsmouth I - IV
Portsmouth V - VIII
Registration Desk
Second Floor Foyer
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Security Identity/Access Management
SIG
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Peter C. Glanville
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