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Beverages and snacks are available from 8am-noon and 12:45pm-4pm in the vendor area Wednesday & 8am-noon and 12:45pm-3pm Thursday.
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IT Service Management
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Wednesday
, March 13
9:00am EDT
Beyond All Limits: Breaking Departmental Barriers, Leveling Silos: Going, Going. . .Enterprise.
Ampitheater
Mark Kendrick • Terry McGhee
Stacking the Odds: Getting Students Involved in Your IT Organization
Madison
Sam Kennedy • Ryan Neilson • Scottie Wylie
Panel Presentation - IT Catalog Phase 2: Adding the Application Catalog
Holley IV
Lucy Halunko • Sam Yerkes
11:30am EDT
Build it Secure: Continuous Improvement in System Provisioning
Madison
Dan Han • Craig Kilgo
ITSM SIG
Holley I/II
Thomas Mattauch
3:00pm EDT
Collaborating for Customer Satisfaction and Project Success
Holley IV
Stephanie Klare • John Prette • Lauren Reese
Thursday
, March 14
9:00am EDT
The Benefits of an Incremental ITSM Implementation
Ampitheater
Drew Davis • Michael Mehling
1:30pm EDT
ITIL Banter
Jefferson
Thom Mattauch
4:15pm EDT
Making Data-Driven Improvement to University Service Center's Operation and Training
Ampitheater
Ian Heflin • Deyu Hu
ROAD TRIP - A Project Management Game
Admiral
Robert Faber • Tahisha Mayfield • John Prette
Friday
, March 15
9:00am EDT
IT Governance & Portfolio Management
Jefferson
Sean Mays
10:15am EDT
Vendor Managed Distributed Printing
Holley VII
Robert Faber • Buz Grover
VeriSM: Beyond the limits of IT
Madison
Edward Gray
Software Licensing SIG
Holley I/II
Drew Davis
11:30am EDT
A Practical Approach to Change Management
Ampitheater
Jered Benoit • Andrew Crawford • Brian Foran
Timezone
ACCS2019
America/New York
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ACCS2019
Mar 12
-
15, 2019
Tuesday
, March 12
Wednesday
, March 13
Thursday
, March 14
Friday
, March 15
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Renaissance Portsmouth-Norfolk Waterfront Hotel
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Holley III
Holley IV
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Holley VII
Jefferson
Lee
Madison
Monroe
Portsmouth I - IV
Portsmouth V - VIII
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Second Floor Foyer
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Barry Lanneau Jr
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Joyce Landreth
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Tuesday
, March 12
Wednesday
, March 13
Thursday
, March 14
Friday
, March 15
Venue
Admiral
Ampitheater
Auditorium
Holley I/II
Holley III
Holley IV
Holley V/VI
Holley VII
Jefferson
Lee
Madison
Monroe
Portsmouth I - IV
Portsmouth V - VIII
Registration Desk
Second Floor Foyer
Session Type
ACCS Event
Classroom Technology
Client Services/Service Desk
Communication and Collaboration Tools
Data Management
Identity/Access Management
Infrastructure
IT Leadership
IT Management
IT Service Management
IT Service Managment
Other
Security
Security Identity/Access Management
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