ACCS2019 has ended
Beverages and snacks are available from 8am-noon and 12:45pm-4pm in the vendor area Wednesday & 8am-noon and 12:45pm-3pm Thursday.

Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

Other [clear filter]
Friday, March 15


3D Printing SIG

Friday March 15, 2019 9:00am - 10:00am
Holley I/II


Applying Microlearning to IT Service Professional Development
Microlearning is a method of teaching and learning that utilizes small chunk and bit-sized learning contents and activities. When used in professional development, it can provide short training sessions that only last several minutes on a single topic or task and thus allows employees to receive training without leaving their workstations or interrupting their regular job duties. At a large U.S. university, with the adoption of new IT technologies and procedures the information center employees need to be constantly trained to update their knowledge and skills. Yet, to maintain a 24X7 service it becomes difficult to take several employees out at a time to a 30-minute to one-hour training without interrupting the service. Therefore, microlearning was adopted to enable training that supports continuous service. This presentation will introduce the concept of microlearning, its characteristics, and why it matters. It will also provide the design principles and design processes used to design a microlearning module. Attendees of this session will be able to view the module and participate in discussions regarding the application of microlearning to their own training.


Deyu Hu

Associate Director, Virginia Tech
Dr. Deyu Hu holds a Ph.D. in Instructional Design and Technology. She is now the Associate Director of Training and Research in IT Experience and Engagement at Virginia Tech.

Friday March 15, 2019 10:15am - 11:15am


Borrowing from the Feds: The Capstone Approach in ODU Email Retention
Email is a problem for everyone...but especially in Higher Ed in Virginia. We are obliged to follow the records retention schedules set by the Library of Virginia by the terms of the Virginia Public Records Act. There are nine different series dealing with the retention of correspondence (read email) in General Schedule No. 101 (Administrative Records) alone - and that can be confusing. Old Dominion has taken a hierarchical approach to the retention of email in order to ensure that messages of limited value are routinely deleted and that historically significant messages are preserved and transferred to the University Archives.
As it turns out, the National Archives and Records Administration (NARA) took exactly the same approach to the email of federal officials.
This session will examine how Old Dominion University (ODU) uses the basics of the "Capstone" Approach, detailing which of the many Library of Virginia record series are most useful, and giving technical information on how the retention features of Office 365 have been used to either delete or retain email in accordance with Virginia law.


Brian Easton

Manager Unified Communications & Collaboration, Old Dominion University
I manage ODU's messaging and collaboration environment.
avatar for G. Mark Walsh

G. Mark Walsh

University Records Manager, Old Dominion University
University Records Manager and Assistant Director for Records and IT Policy at ODU. Although not a technical person, I see the logic of placing Records Management within IT. Managing data on ODU systems is a current concern. Always happy to pass on even small victories.

Friday March 15, 2019 11:30am - 12:30pm
Holley III


From 'Just Say Yes!' to Where's My Desk: Practical Resiliency Skills for Surviving Personal and Organizational Upheaval
On March 12, 2014, the Information Technology Services Unit (ITSU) of Virginia Tech's College of Liberal Arts and Human Sciences gave a presentation, "Just Say Yes!" touting a new service strategy and organizational structure. In less than two and a half years, ITSU would no longer exist. While many things contributed to the elimination of the unit, this presentation is not about that. It's about resilience. In the past few years, resilience has become the new buzzword skill. With publications like Fast Company and Harvard Business Review writing about resilience in the workplace, clearly, it is a sought-after skill. But what does it really look like? Amanda will walk you through the six-month dissolution of ITSU and the skills she used (and missed) to survive the chaos of this change and everyday life. This narrative approach will leave you with the tools for practical application and advice beyond the same old breathing exercises and visualizations.

avatar for Amanda Swindell

Amanda Swindell

Information Technology Specialist, Virginia Tech
Amanda Swindell is a Desktop Support Technician for the Departments of History and Science, Technology, and Society within the College of Liberal Arts and Human Sciences at Virginia Tech and has been with the University for seven years.

Friday March 15, 2019 11:30am - 12:30pm
Holley IV


Leveraging AWS Standard Play to achieve departmental strategic objectives
For many years, one of Bridgewater's departmental objectives was to move the campus website off prem. Hosting the website out of our local datacenter has posed issues in the past when we have had service interruptions. In this session, we will talk about how we leveraged the new Amazon Web Services Standard Play program to accomplish this objective. This new program, targeted toward higher education intends to walk through setting up one of several service potential AWS offerings. Bridgewater elected to go with our main public facing website. In two short days with the assistance of M&S Consulting we went from having no AWS presence to having multiple servers running in AWS, a working copy of our still in development redesigned public site. Since then we have finalized the new website as well as enhanced the AWS setup to include both the production public site but also a staging server.


Aaron Klein

Manager of IT Operations, Bridgewater College
Worked at Bridgewater College for nearly 20 years in IT. Worked in nearly every role with the department from the Help Desk to Manager of IT Operations.

Friday March 15, 2019 11:30am - 12:30pm