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Beverages and snacks are available from 8am-noon and 12:45pm-4pm in the vendor area Wednesday & 8am-noon and 12:45pm-3pm Thursday.
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Wednesday, March 13 • 9:00am - 10:00am
Stacking the Odds: Getting Students Involved in Your IT Organization

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In this session, we will talk about how VCU Technology Services sponsors a committee of students each academic year that advises Technology Services in matters related to service design and implementation, programming, and promotion of technology at VCU. In the five years of its existence, we have gained valuable insight and feedback on various services we provide. We will also discuss some of the successes and failures in other aspects of the committee. We would also like to talk and hear from others how they involve students in service improvement, decision making, and promotion.

avatar for Sam Kennedy

Sam Kennedy

Dir., Technology Support Services, Virginia Commonwealth University
Areas of responsibility:Campus Card Services (ID/POS/Door Access)Desktop ServicesEndpoint Computing (Endpoint Support/Emergency Notification Services)IT Support CenterStrategic Communications

Ryan Neilson

Lead Security Analyst, Virginia Commonwealth University
avatar for Scottie Wylie

Scottie Wylie

IT Support Center Coordinator, Virginia Commonwealth University
Scottie has been a dedicated member of the IT Support Center staff for the past 10 years. His passion is working in the higher education environment and hopes to continue doing so for many years to come.

Wednesday March 13, 2019 9:00am - 10:00am EDT