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Thursday, March 14 • 9:00am - 10:00am
Documentation: Taming the Beast

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Internal documentation is a crucial resource for IT departments of any size, for preservation and dissemination of institutional knowledge as well as business continuity and disaster recovery. Yet it seldom receives much attention at a strategic level, and obstacles to effective documentation include both technical and cultural challenges. Join us for a brief presentation of some strategies we have developed, ask questions, and share your own experiences of struggling to tame the documentation beast.


Aaron Reece

Applications Analyst, Virginia Tech
IT Soft Skills - culture, communication, documentation, etc.Data and ProgrammingCustom Solutions and Workflows
avatar for Scott Shetrone

Scott Shetrone

Help Desk Manager, Virginia Tech

Thursday March 14, 2019 9:00am - 10:00am EDT