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Friday, March 15 • 10:15am - 11:15am
Applying Microlearning to IT Service Professional Development

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Microlearning is a method of teaching and learning that utilizes small chunk and bit-sized learning contents and activities. When used in professional development, it can provide short training sessions that only last several minutes on a single topic or task and thus allows employees to receive training without leaving their workstations or interrupting their regular job duties. At a large U.S. university, with the adoption of new IT technologies and procedures the information center employees need to be constantly trained to update their knowledge and skills. Yet, to maintain a 24X7 service it becomes difficult to take several employees out at a time to a 30-minute to one-hour training without interrupting the service. Therefore, microlearning was adopted to enable training that supports continuous service. This presentation will introduce the concept of microlearning, its characteristics, and why it matters. It will also provide the design principles and design processes used to design a microlearning module. Attendees of this session will be able to view the module and participate in discussions regarding the application of microlearning to their own training.


Deyu Hu

Associate Director, Virginia Tech
Dr. Deyu Hu holds a Ph.D. in Instructional Design and Technology. She is now the Associate Director of Training and Research in IT Experience and Engagement at Virginia Tech.

Friday March 15, 2019 10:15am - 11:15am EDT