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Beverages and snacks are available from 8am-noon and 12:45pm-4pm in the vendor area Wednesday & 8am-noon and 12:45pm-3pm Thursday.
Friday, March 15 • 10:15am - 11:15am
VeriSM: Beyond the limits of IT

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VeriSM is a service management approach recently introduced by the International Foundation for Digital Competences (IFDC). It takes service management beyond the limits of IT -- to the entire enterprise. Learn about a different way of viewing service management and how to use the Management Mesh to make informed decisions about services.

Speakers
avatar for Edward Gray

Edward Gray

Systems Integration and Support Specialist, UMW
Edward is currently a Systems Integration and Support Specialist at the University of Mary Washington. He has served in IT at UMW for just over 18 years. He holds a number of certifications, including CompTIA, Microsoft, ITIL, HDI, VeriSM, and Lean IT. He is a member of several professional... Read More →


Friday March 15, 2019 10:15am - 11:15am
Madison

Attendees (3)